| |
 |
|
|
|
|
| |
PRESENTATION SKILLS |
|
| |
|
|
| |
Your ability to persuade others on your ideas or how effectively you present your solutions to any audience is one of the essential skills for rapidly advancing in your career or whatever else you do for a living. Furthermore these days it is not unusual for job applicants to be asked to make presentations on a given subject and considerable weightage is given to their ability in making effective presentation in the selection process.
Bosses, colleagues, customers all like to deal with people that are confident, articulate, and sensitive to others needs, feelings and position on any subject or issue. They want to deal with someone who understands and can present themselves in a manner that is appealing, to the point, and convincing.
However the thought of making a presentation can trigger off a panic that according to some gurus is greater than the fear of death! Most people engage into research that goes on and on and finally when the time comes for making the presentation they are totally lost for words!
This course will enable the participants to effectively research the subject matter in the shortest possible time, organize the material in a logical manner and present it to the audience in an appealing and convincing manner.
The ensuing sense of exhilaration and joy that comes from making effective presentations after attending this course can be so intoxicating that participants actively look for opportunities for making presentations.
|
|
| |
|
|
| |
Objectives: |
|
| |
What the delegates will be able to do after attending this course: |
|
| |
-
Decide on if making a presentation would be the right medium for conveying the message.
-
Demonstrate the ability to carry out the ‘research’ for making a presentation – research on the subject matter, the audience, and best possible settings.
-
Structure a presentation for maximum impact and avoid common mistakes.
-
Apply tips and techniques to design and deliver effective presentations - use visual aids effectively.
-
Speak with utmost confidence & ease - manage their nervousness and divert the energy to delivering powerful, inspiring, passionate and effective presentation.
-
Develop rapport with the audience – learn to use tone of voice, body language, and relate to the audience.
-
Make best use of your environment and technology – sitting arrangements, sound systems, and be prepared for possible system failures.
-
Interact with your audience - listen actively and deal with questions and interruptions.
|
|
| |
|
|
| |
Duration: |
|
| |
Two full days – 0800 hours to 1600 hours (inclusive of morning, lunch, and afternoon breaks) |
|
| |
|
|
| |
Perquisites: |
|
| |
-
Participants to come prepared with a five minutes presentation on a subject matter of their interest.
-
Open mind and be mentally prepared to unlearn ineffective practices that they may have picked up earlier and replace them with effective ways and techniques.
-
Take the feedback from colleagues as constructive criticism.
|
|
| |
|
|
| |
Who should attend? |
|
| |
All who make presentations at work or in public.
This course is useful for beginners as well as those who have made presentations before.
It is a useful refresher for those who make reasonably good presentations and an invaluable assistance for those who make presentations but have no formal training on the subject.
|
|
| |
|
|
| |
Contents: |
|
| |
DAY ONE |
|
| |
MAKE A PRESENTATION |
|
| |
1. Self evaluation – your strengths & weaknesses
2. Overall assessment – feedback from colleagues
3. General idea and mental getting ready to learn & practice. |
|
| |
|
|
| |
WHAT IS A PRESENTATION? |
|
| |
1. What does a good presentation look like?
2. Objectives – why make the presentation?
3. Type of presentations, importance of context & what do you want your audience to do, feel, or believe?
4. The three parts – audience, message, & tools. |
|
| |
|
|
| |
YOU AS THE PRESENTER |
|
| |
1. What the audience expects from you?
2. First impressions matter
3. Audience wants you to succeed
4. How can you enhance likeability, credibility and appearance? |
|
| |
|
|
| |
RESEARCH & DEVELOPMENT |
|
| |
1. How to research in the shortest possible time
2. What is your purpose and what does the audience want?
3. What is the setting like?
4. Methodology & layout – visual aids, activities, demos & handouts etc
5. Why rehearsal is the key?
6. Flexibility for managing unexpected audience feedback
7. Time management
8. Notes & cue cards. |
|
| |
|
|
| |
THE FIRST FIVE MINUTES |
|
| |
1. How to building confidence?
2. Hook - Grab your audience’s attention by making a compelling ‘Introduction’
3. Set and clarify the objective of the presentation
4. Setting the audience’s expectations
5. Provide the route map & time frame. |
|
| |
|
|
| |
PREPARE & DELIVER ANOTHER FIVE MINUTES PRESENTATION ON A GIVEN SUBJECT |
|
| |
1. Feedback
2. Strengths & things to improve. |
|
| |
|
|
| |
DAY TWO |
|
| |
AUDIENCE
1. Audience analysis
2. Make them feel, appeal to their emotions, and get them involved
3. Culture, values, & their view point.
TOOLS
1. Hooks
2. Visual aids
3. Check list.
MESSAGE
1. Introduction
2. Body
3. Conclusion.
PREPARE A FIFTEEN MINUTES PRESENTATION AND DELIVER
1. Detailed feedback
2. Manage unexpected breakdowns, hecklers, & interruptions
3. Videos of excellent presentations
4. Summaries day one and two
5. Your developmental plan
6. Post course work. |
|
| |
|
|
| |
NOTES:
1. Delegates to this course will be given Pre & Post course assignments
2. For in-house courses a comprehensive ‘Training Needs Analysis’ will be done to accurate assess the training needs, tweak the course to suit the needs, and customize the classroom activities, assignments, role-plays, and simulation |
|
| |
|
|
| |
SUGGESTIONS FOR IN-HOUSE CORPORATE TRAINING:
1. One to one coaching for assisting poor performers if they fail to improve after attending this course
2. Conduct one day ‘Refresher Seminar’ after every six months – discussion on important customer service issues, best practices, and sharing of customer service related experiences
3. Newsletter on the latest on ‘Customer Service’ to create the right customer service culture and approach
4. Evaluate returns on investment – analysis of service standards before and after the course through mystery shopping, revenue, and commendation/complaint ratio etc.
|
|
| |
|
|
| |
TRAINER’S PROFILE:
Certified NLP Trainer & Coach
Over thirty years of experience with major airlines in various positions in Commercial, Sales & Marketing.
Over twelve years experience as a corporate facilitator & trainer - carrying out training needs analysis, developing training courses, & delivering them on various soft skill courses on sales, marketing, presentation skills, problem solving & decision making, customer service, public speaking, meditation, business writing skills, stress management, time management and more.
In addition the trainer has extensive experience as a coach & consultant in areas of leadership, sales, marketing, and customer service.
|
|
| |
|
|
| |
TIME & VENUE:
To be advised. |
|
| |
|
|
| |
INVESTMENT PER PARTICIPANT: (Maximum of six participants in a session)
Dirhams 5000/=
The above includes tuition fees, course material, refreshments & lunches.
For in-house courses kindly send your enquiries to ‘------@yahoo.com’ or call Ms. Suzy at 00971 4 217--- between 0900 to 1530 hours on week days. |
|
| |
|
|
| |
|
|
| |
|
|
|
|
